Do you ever find yourself enjoying some ‘wishful thinking?’ You know, wishing for a result or an outcome when, in reality, that result or outcome is unlikely? I’m sure we all do (at least I do; winning the lottery / the Pulitzer Prize, becoming the world’s oldest supermodel –the usual)   Now, have you ever […]

Giving constructive criticism to our employees in order to improve their performance is never easy     What it is, though, is absolutely crucial – to the business, to the team, to you and (most importantly) to the employee.  Here are my 10 quick management tips for giving constructive criticism (with plenty of additional resources […]

In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says:       “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’   What’s going on here?   Constructive Criticism […]

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