I think it’s fair to say that I spend a significant amount of time talking about what I think managers should do more of or differently when it comes to management skills (for example ‘Helping your stars to sparkle’ or ‘How to share performance feedback’’) But what about what you, as managers, are already doing [...]

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The quick, easy and (very) cost effective way of learning new management skills Do you want to learn some new management skills? How about learning how to delegate? Or how to take your performance appraisal meetings from mundane to motivational? What about learning some new management skills for improving employee job satisfaction (without using money!)? [...]

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I was recently reminded of a great saying (though not in the context of management skills – but bear with me!); ‘he’s suffering from a hardening of the oughteries’ Basically this usually relates to the tendency many of us have to live our lives driven by our ‘oughts’ e.g. I ought to lose weight, I [...]

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  In a neat book by Tim Hindle ‘Guide to Management Ideas and Gurus’ he says (within the context of a chapter on the management skills of mentoring) ‘Stars need others to help them retain their sparkle’   It’s so obviously true that we need to pay attention to our ‘Stars’ – those employees who [...]

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  How do you think your employees would evaluate your management skills? How do you think they would evaluate how you apply those management skills into practice? Do you think there would be a difference between what you understand as ‘management’ and what your employees understand as ‘management’?   In a recent research report by the [...]

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In the first two blogs in this short series on how to close an ‘employee performance gap’ I’ve looked at how to improve employee performance when that improvement is within the control of the employee (including when training can close the gap). I’ve also taken a look at what happens when (and if?) a lack [...]

I’ve been writing a lot recently about one of the key challenges in performance management – closing the employee performance gap (gaps a gap between; a) what you want and need from your employees and b) what you are actually getting from your employees). In this article I’m going to take a look at a [...]

In my blog ‘Improving Employee Performance: 3 Reasons Why Employees Underperform’ I outlined the importance of our employees knowing; what we want, why we want what we want and that what they are currently giving us isn’t what we want!   OK, so let’s assume we’ve followed that advice and:   • Got clear with our [...]

Do you have an ‘employee performance gap’? Are you trying to improve employee performance? Are you trying to close an ‘employee performance gap’ – a gap between;    a) What you want and need from your employees and    b) What you are actually getting from your employees?   Do you know why there’s an [...]

One of the key management skills: Empathy? Many years ago I worked in an organisation that was very task focused (to say the least). Whenever we tried to introduce some training or new processes that weren’t task related (e.g. interpersonal skills or management skills training, communication strategies) they would be dismissed by the majority of [...]

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