I think it’s fair to say that I spend a significant amount of time talking about what I think managers should do more of or differently when it comes to management skills (for example ‘Helping your stars to sparkle’ or ‘How to share performance feedback’’) But what about what you, as managers, are already doing [...]

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The quick, easy and (very) cost effective way of learning new management skills Do you want to learn some new management skills? How about learning how to delegate? Or how to take your performance appraisal meetings from mundane to motivational? What about learning some new management skills for improving employee job satisfaction (without using money!)? [...]

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I was recently reminded of a great saying (though not in the context of management skills – but bear with me!); ‘he’s suffering from a hardening of the oughteries’ Basically this usually relates to the tendency many of us have to live our lives driven by our ‘oughts’ e.g. I ought to lose weight, I [...]

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  In a neat book by Tim Hindle ‘Guide to Management Ideas and Gurus’ he says (within the context of a chapter on the management skills of mentoring) ‘Stars need others to help them retain their sparkle’   It’s so obviously true that we need to pay attention to our ‘Stars’ – those employees who [...]

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  How do you think your employees would evaluate your management skills? How do you think they would evaluate how you apply those management skills into practice? Do you think there would be a difference between what you understand as ‘management’ and what your employees understand as ‘management’?   In a recent research report by the [...]

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In an excellent book by Tim Hindle ‘Guide to Management Ideas and Gurus’ he talks about (amongst many other things) the ‘Halo Effect’. He says The so called halo effect is the phenomenon whereby we assume because people are good at doing A they will be good at doing B, C and D … I’ve [...]

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I’ve been writing a lot recently about one of the key challenges in performance management – closing the employee performance gap (gaps a gap between; a) what you want and need from your employees and b) what you are actually getting from your employees). In this article I’m going to take a look at a [...]

In my blog ‘Performance Management: Mind the Gaps!’ I talked about what happens when there is a gap between good performance management practice and our actual performance management practices. In Performance Management Gaps: Monitoring Employee Performance I covered (go on, make a guess) monitoring. In this blog I’m covering what happens when there’s a gap [...]

Performance Management: Is there a gap between good practice and your practice? I’m sure you know what good practice looks like in performance management; clarity about our expectations of our employee’s performance, monitoring employee performance, feedback on employee performance? And I’m sure you know that ‘good practice’ means that these performance management techniques really work [...]

One of the key management skills: Empathy? Many years ago I worked in an organisation that was very task focused (to say the least). Whenever we tried to introduce some training or new processes that weren’t task related (e.g. interpersonal skills or management skills training, communication strategies) they would be dismissed by the majority of [...]

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