There are so many theories, reports, books, models and ideas about how to effectively manage employee performance that it’s sometimes difficult for business owners and managers to ‘see the wood for the trees’. I’m often asked ‘what’s the one thing I need to know?’ Here’s my answer. The secret to effectively performance management is (drum roll […]

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Performance Management and Managing Change Have your expectations of your employees changed recently? Do you need something different from them? Do they know what this ‘different’ is?  What we want as managers can change on a regular basis. These changes come about when: the needs of the business change, the customer requirements change or the […]

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Performance Management – By Numbers When I was first a manager (think Ice Age) I focused most of my ‘managerial attention’ on the ‘numbers’ part of my employee’s performance. So I set objectives for producing the right amount of work on time, meeting a deadline, achieving the % increase in sales or the $ of […]

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Congratulations on being promoted to your new management role! Did you have a party? Have you settled into your new desk yet? Did you decide what to do with your pay rise? And are you wondering ‘what now?’ I remember well my first promotion to manager. Maybe my experience is something like yours? Here’s how […]

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We know from research that employees want to ‘connect their efforts to the mission and purpose of your business’. In short, I guess, they want an answer to the question – ‘why am I doing this?’ The mistake I see business owners and managers making is assuming that the answer to that question is obvious. […]

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We know from research that showing a high level of interest and concern for our employee results in higher levels of motivation and performance. One of the most powerful ways to do this is to have a conversation specifically about how to maintain or improve the employee’s current level of job satisfaction. After all, who […]

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In my blog ‘Want to skyrocket your confidence? Then stop trying to be perfect!’ I explained that a key management skill is building your management  confidence But why is management confidence so important? Recently when I was talking to someone about management confidence they asked "What difference does confidence make to business performance?" Good question. […]

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