What do your employees want for Christmas? What will make their working lives in year ahead more satisfying and happier?  In part one of this short series of articles looking at what your employees want for Christmas I covered the ‘C, H and R’ of Christmas – Clarity, Honesty and Respect (with some less than […]

Much as I enjoy the ‘wham, bam, instant gratification’ type of gifts that I seem to get more than my fair share of at Christmas (champagne, chocolates, champagne flavoured chocolate, chocolate flavoured bath foam – is someone trying to tell me something?) the gifts I really appreciate are those that are, in some way, going […]

  Management Courses: What do you think? ‘Management Courses’. What springs to your mind when you hear that phrase? Is it:   • An opportunity to learn new management skills in a supportive environment • A great idea, but who’s got the time – or the money? • Didn’t we use to make our managers […]

  In my blog ‘Management Skills: Promoted to Manager? Great! What Now? I talked about my experience of being a newly promoted manager. The three things I lacked then was; tools and techniques, management skills, and experience   What I certainly didn’t lack was enthusiasm. In fact I was described by one of my employees as […]

Research consistently tells us that employees feel they don’t get enough feedback. I guess we knew that. What’s more puzzling (to me at least) is that research also shows us that some managers actually want to give more feedback – but don’t   If you want to give feedback – couldn’t you just, err, do […]

In my blog ‘Are You Asking Your Employees Enough Questions?’ I talk about how using questions in order to demonstrate to your employees how much you value them and their opinion. In this blog I’m looking at using questions for a more practical reason – to evaluate processes and drive improvement using, as a framework, SWOT  […]

What is delegation? I’m sure you’ve heard the word ‘delegation’ bandied around the workplace. But have you ever asked (or thought to yourself) ‘what is delegation‘? and ‘why does it matter?’ Here’s a short answer   What is delegation? The short answer! Delegation (in a people management context) happens when you give one of your […]

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Is it time to polish up your listening skills? In my blog ‘Are You Asking Your Employees Enough Questions?’  I gave examples of a whole range of questions that you could ask your employees in order for them to feel valued and validated – in short, to answer the question ‘do you hear me?’      […]

I’ve made a lot of powerpoint presentations. Not all of them were good. I’ve always struggled to make the visuals work and, specifically, to use visuals to explain my points and persuade my audience  I’ve come across a simple, reasonably priced e-book that I think could help make visual presentations much more effective called ‘Visual […]

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  In an excellent NT Times article ‘Do Happier People Work Harder?‘ the authors Teresa Amabile, a professor at Harvard Business School, and Steven Kramer point out that Gallup research suggests that employee disengagement in America costs $300 billion in lost productivity annually. They go on to say that ‘of all the events that engage […]

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