Someone asked me recently ‘what do you believe is the best way to approach people management?’ I guess all of my beliefs about the ‘best way’ or the ‘how to’ are covered in other articles but the question got me thinking about my core beliefs about managing people and the impact of those beliefs. Here […]

Constructive Criticism – The Challenge  In my experience, most business owners and managers don’t find it too difficult to give constructive criticism on the quantifiable element of their employee’s performance. They don’t find it too tough to say something like ‘We agreed you would produce 30 units a day. This record shows you’re producing 20. Can you […]

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  There are so many theories, reports, books, models and ideas about how to effectively manage employee performance that it’s sometimes difficult for business owners and managers to ‘see the wood for the trees’. I’m often asked ‘what’s the one thing I need to know?’ Here’s my answer. The secret to effectively performance management is (drum roll […]

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  Business owners and managers often ask me what the easiest way is to improve their employee’s job satisfaction. Research tells us that the relationship your employee has with you, their manager, has a profound effect on their satisfaction at work. Experience would tell most of us that how we feel about our manager, and […]

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We know from research that employees want to ‘connect their efforts to the mission and purpose of your business’. In short, I guess, they want an answer to the question – ‘why am I doing this?’ The mistake I see business owners and managers making is assuming that the answer to that question is obvious. […]

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