In the first two blogs in this short series on how to close an ‘employee performance gap’ I’ve looked at how to improve employee performance when that improvement is within the control of the employee (including when training can close the gap). I’ve also taken a look at what happens when (and if?) a lack [...]

I’ve been writing a lot recently about one of the key challenges in performance management – closing the employee performance gap (gaps a gap between; a) what you want and need from your employees and b) what you are actually getting from your employees). In this article I’m going to take a look at a [...]

In my blog ‘Improving Employee Performance: 3 Reasons Why Employees Underperform’ I outlined the importance of our employees knowing; what we want, why we want what we want and that what they are currently giving us isn’t what we want!   OK, so let’s assume we’ve followed that advice and:   • Got clear with our [...]

Do you have an ‘employee performance gap’? Are you trying to improve employee performance? Are you trying to close an ‘employee performance gap’ – a gap between;    a) What you want and need from your employees and    b) What you are actually getting from your employees?   Do you know why there’s an [...]

In my blog ‘Performance Management: Mind the Gaps!’ I talked about what happens when there is a gap between good performance management practice and our performance management practice – when there’s a gap between what we know we should be doing in performance management and what we are actually doing or, more often, not doing  [...]

Performance Management: Is there a gap between good practice and your practice? I’m sure you know what good practice looks like in performance management; clarity about our expectations of our employee’s performance, monitoring employee performance, feedback on employee performance? And I’m sure you know that ‘good practice’ means that these performance management techniques really work [...]

In his article ‘A Generation Y Perspective on Performance Reviews’ Kyle Lagunas – HR Analyst at Software Advice – gives some great insights into his (and presumably other Generation Y) expectations of, and frustrations with, Performance Reviews. In this article I’ve taken some of Kyle’s key points and with some comments of my own on [...]

Someone asked me recently ‘what do you believe is the best way to approach people management?’ I guess all of my beliefs about the ‘best way’ or the ‘how to’ are covered in other articles but the question got me thinking about my core beliefs about managing people and the impact of those beliefs. Here [...]

In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says:       “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’   What’s going on here?   Constructive Criticism [...]

Improving Employee Performance   I often coach business owners and managers in improving employee performance. Usually there is an area of employee performance – most often a behavioural element – that the manager finds unacceptable. It might be the way the employee communicates (or doesn’t), they way they organise their work (or not), they way [...]

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