In my blog ‘Performance Management: Mind the Gaps!’ I talked about what happens when there is a gap between good performance management practice and our actual performance management practices. In Performance Management Gaps: Monitoring Employee Performance I covered (go on, make a guess) monitoring. In this blog I’m covering what happens when there’s a gap [...]

I think most of us would agree that giving effective performance feedback is one of the most important management skills. Why? Simply because feedback on performance not only improves employee performance and productivity but also employee engagement and job satisfaction.  You’ll not be surprised then, given its importance, that I’ve written a lot about performance feedback! (For example [...]

Research consistently tells us that employees feel they don’t get enough feedback. I guess we knew that. What’s more puzzling (to me at least) is that research also shows us that some managers actually want to give more feedback – but don’t   If you want to give feedback – couldn’t you just, err, do [...]

  I was talking with a client last week who was absolutely fuming about the way her manager had given some performance feedback to her and her colleagues. In short, the manager had called together everyone who worked for her and told them that they needed to ‘get to grips with the new XY system [...]

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Artful Performance Feedback In an excellent blog post ‘Performance Reviews: It’s Not Only What You Say, But How You Say It’ Daniel Goleman talks about ‘artful performance feedback’ and gives the example of saying something to the employee on the lines of ‘When you do X, it does not help get to Y, because of [...]

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