I guess it’s always been true that employees ‘sell their labour but volunteer their commitment’ and I’m sure it’s never been truer than with those highly talented, highly sought after ‘Gen Y’ employees.  Peter Drucker says that we have to ‘accept the fact that we need to treat almost everybody as a volunteer’. Whilst I’m [...]

 I was recently struck by something I read Oprah Winfrey had said that, I think, has real relevance to the way we manage our employees. She said:     ‘Everyone wants validation. They want to know:   • Do you see me? • Do you hear me? • Does what I say matter to you?’ [...]

  I was talking to a client the other day about management confidence. She agreed that many of the managers who worked for her would benefit from improving their confidence – with one exception, Bill. She said: ‘Oh my goodness I wish Bill had that problem. He’s got more confidence than he knows what to [...]

Filed under Management Skills by on . Comment#

‘… I was much too far out all my life, and not waving but drowning’ (Stevie Smith) In the last 15 years of working with people at all levels within organisations and in a whole range of industries I’ve met many people ‘not waving but drowning’ Some of these people are drowning in a sea [...]

Management Skills and Management Confidence It’s almost impossible to be a skilled manager without being a confident manager. But many of the people I coach and train just don’t feel confident.  One of the reasons many business owners and managers don’t feel confident in their management role is because they are afraid of making mistakes, of not [...]

Often the business owners and managers I work with seem to feel the need to gain permission to undertake probably the most important part of their role – managing their employee’s performance. They clearly know there are benefits to managing performance but they don’t feel they have somehow earned the right to manage. Here’s an [...]

Congratulations on being promoted to your new management role! Did you have a party? Have you settled into your new desk yet? Did you decide what to do with your pay rise? And are you wondering ‘what now?’ I remember well my first promotion to manager. Maybe my experience is something like yours? Here’s how [...]

Filed under Management Skills by on . 5 Comments#

We know from research that employees want to ‘connect their efforts to the mission and purpose of your business’. In short, I guess, they want an answer to the question – ‘why am I doing this?’ The mistake I see business owners and managers making is assuming that the answer to that question is obvious. [...]

Filed under Management Skills by on . 11 Comments#

In my blog ‘Want to skyrocket your confidence? Then stop trying to be perfect!’ I explained that a key management skill is building your management  confidence But why is management confidence so important? Recently when I was talking to someone about management confidence they asked "What difference does confidence make to business performance?" Good question. [...]

Filed under Management Skills by on . 1 Comment#

SEO Powered By SEOPressor