People Management Skills: The Impact of Beliefs  One of the most important and useful management skills is having a clear understanding of the impact of our beliefs about people management and an ability to develop positive beliefs. Why? Because what we believe about people management (and what we assume our employees believe) has a huge […]

People Management Skills: The Importance of Agreement  I guess very few managers these days want to impose their views on their employees (although there will always be exceptions!). The good news is you don’t have to – if you have the management skills you need to gain agreement from your staff. But agreement about what? […]

There are so many great management blogs out there full of  techniques, tips and insights. That’s good news isn’t it? All that free information, knowledge and good management practice at your fingertips. Now let me ask you a question. Do you actually learn from what you read from those management blogs ? And do you […]

In their Workforce Mood Tracker September 2011 report, Globoforce state that 69% of respondents say that they would work harder if they felt that their efforts were better recognised. Makes sense. Their research also uncovered several themes for how to implement successful recognition programmes including: Recognise employees for more than their work Here’s what Globoforce […]

There’s plenty advice out there about how to talk to your employees – about what you should say (I’ve written plenty myself!). In this article I’m going to cover an area not quite so popular – but equally important in terms of management skills – what not to say. Here are five things I’ve heard […]

  Management Courses: What do you think? ‘Management Courses’. What springs to your mind when you hear that phrase? Is it:   • An opportunity to learn new management skills in a supportive environment • A great idea, but who’s got the time – or the money? • Didn’t we use to make our managers […]

  In my blog ‘Management Skills: Promoted to Manager? Great! What Now? I talked about my experience of being a newly promoted manager. The three things I lacked then was; tools and techniques, management skills, and experience   What I certainly didn’t lack was enthusiasm. In fact I was described by one of my employees as […]

In my blog ‘Are You Asking Your Employees Enough Questions?’ I talk about how using questions in order to demonstrate to your employees how much you value them and their opinion. In this blog I’m looking at using questions for a more practical reason – to evaluate processes and drive improvement using, as a framework, SWOT  […]

Is it time to polish up your listening skills? In my blog ‘Are You Asking Your Employees Enough Questions?’  I gave examples of a whole range of questions that you could ask your employees in order for them to feel valued and validated – in short, to answer the question ‘do you hear me?’      […]

  In an excellent NT Times article ‘Do Happier People Work Harder?‘ the authors Teresa Amabile, a professor at Harvard Business School, and Steven Kramer point out that Gallup research suggests that employee disengagement in America costs $300 billion in lost productivity annually. They go on to say that ‘of all the events that engage […]

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