I think it’s fair to say that I spend a significant amount of time talking about what I think managers should do more of or differently when it comes to management skills (for example ‘Helping your stars to sparkle’ or ‘How to share performance feedback’’) But what about what you, as managers, are already doing [...]

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The quick, easy and (very) cost effective way of learning new management skills Do you want to learn some new management skills? How about learning how to delegate? Or how to take your performance appraisal meetings from mundane to motivational? What about learning some new management skills for improving employee job satisfaction (without using money!)? [...]

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I was recently reminded of a great saying (though not in the context of management skills – but bear with me!); ‘he’s suffering from a hardening of the oughteries’ Basically this usually relates to the tendency many of us have to live our lives driven by our ‘oughts’ e.g. I ought to lose weight, I [...]

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  In a neat book by Tim Hindle ‘Guide to Management Ideas and Gurus’ he says (within the context of a chapter on the management skills of mentoring) ‘Stars need others to help them retain their sparkle’   It’s so obviously true that we need to pay attention to our ‘Stars’ – those employees who [...]

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  How do you think your employees would evaluate your management skills? How do you think they would evaluate how you apply those management skills into practice? Do you think there would be a difference between what you understand as ‘management’ and what your employees understand as ‘management’?   In a recent research report by the [...]

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In an excellent book by Tim Hindle ‘Guide to Management Ideas and Gurus’ he talks about (amongst many other things) the ‘Halo Effect’. He says The so called halo effect is the phenomenon whereby we assume because people are good at doing A they will be good at doing B, C and D … I’ve [...]

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Probably the most challenging part of the performance appraisal meeting is giving feedback to our employees on their performance. But, of course, feedback we must give – if we want the performance appraisal meeting to be motivational for our employee and to result in improved performance   So how can we give motivational performance feedback [...]

Management skills: Do you feel the need to know all the answers? When I’m helping managers, team leaders and business owners develop their people management skills I often come across some reluctance to take action to practice those management skills – to actually take action to manage their employee’s performance.  Often this reluctance is about [...]

One of the key management skills: Empathy? Many years ago I worked in an organisation that was very task focused (to say the least). Whenever we tried to introduce some training or new processes that weren’t task related (e.g. interpersonal skills or management skills training, communication strategies) they would be dismissed by the majority of [...]

Management Skills:  The Importance of Clarity  I’ve written before about clarity (for example in ‘Performance Management: The One Secret You Need to Know’). Without simply repeating myself, here are the key management skills related to gaining the level of clarity that improves both employee satisfaction and employee performance (because that’s exactly what clarity achieves and [...]

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