Did you know that; ·         A Centre for Executive Leadership study reported that 40% of leaders going into new roles fail within the first eighteen months? ·         The cost of a failed senior level on-boarding is 10 x base salary? I’ve been looking for a while for a robust learning resource I could recommend […]

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Someone asked me recently ‘what do you believe is the best way to approach people management?’ I guess all of my beliefs about the ‘best way’ or the ‘how to’ are covered in other articles but the question got me thinking about my core beliefs about managing people and the impact of those beliefs. Here […]

In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says:       “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’   What’s going on here?   Constructive Criticism […]

 I was recently struck by something I read Oprah Winfrey had said that, I think, has real relevance to the way we manage our employees. She said:     ‘Everyone wants validation. They want to know:   • Do you see me? • Do you hear me? • Does what I say matter to you?’ […]

Improving Employee Performance   I often coach business owners and managers in improving employee performance. Usually there is an area of employee performance – most often a behavioural element – that the manager finds unacceptable. It might be the way the employee communicates (or doesn’t), they way they organise their work (or not), they way […]

The Performance Management Challenge I’ve worked with hundreds of managers, business owners, team leaders and supervisors, and many of those managers had, by their own admission, some difficulty in really committing themselves to bringing a focused and structured approach to performance management   Many of these managers know (in theory) that they should be managing […]

  I was talking to a client the other day about management confidence. She agreed that many of the managers who worked for her would benefit from improving their confidence – with one exception, Bill. She said: ‘Oh my goodness I wish Bill had that problem. He’s got more confidence than he knows what to […]

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Employee Job Satisfaction – The Conversation Challenge! Having a conversation with our employees about how to maintain or improve their job satisfaction is one of the most effective ways of achieving higher levels of employee motivation and performance. Some business owners and managers though are afraid to hold these conversations in case they result in […]

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  I was talking with a client last week who was absolutely fuming about the way her manager had given some performance feedback to her and her colleagues. In short, the manager had called together everyone who worked for her and told them that they needed to ‘get to grips with the new XY system […]

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‘… I was much too far out all my life, and not waving but drowning’ (Stevie Smith) In the last 15 years of working with people at all levels within organisations and in a whole range of industries I’ve met many people ‘not waving but drowning’ Some of these people are drowning in a sea […]

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