I was recently struck by something I read Oprah Winfrey had said that, I think, has real relevance to the way we manage our employees. She said:     ‘Everyone wants validation. They want to know:   • Do you see me? • Do you hear me? • Does what I say matter to you?’ […]

In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says:       “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’   What’s going on here?   Constructive Criticism […]

Someone asked me recently ‘what do you believe is the best way to approach people management?’ I guess all of my beliefs about the ‘best way’ or the ‘how to’ are covered in other articles but the question got me thinking about my core beliefs about managing people and the impact of those beliefs. Here […]

  Did you know that; ·         A Centre for Executive Leadership study reported that 40% of leaders going into new roles fail within the first eighteen months? ·         The cost of a failed senior level on-boarding is 10 x base salary? I’ve been looking for a while for a robust learning resource I could recommend […]

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  There is always a ‘practical’ element to preparing for a performance appraisal meeting, and it’s surprising how easy it is to make a mess of this part of the prep. For example have you ever had a performance appraisal meeting in a crowded, noisy bar? (I have!) Or have you ever been told that […]

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In my blog Giving Constructive Criticism – What’s the Problem? I talked about three of the reasons managers struggle to give their employees constructive criticism in order to improve employee performance. In this blog I’m going to talk about a fourth reason, what I call the ‘pain problem’   Here’s how some of the managers […]

  So, you are coming to the end of the performance appraisal meeting. Things have gone well. How do you now review and close the meeting in a way that leaves the employee feeling satisfied and motivated? In my blog ‘Performance Appraisal: 3 Steps to a Motivational Meeting’ I talk about ways to ensure your […]

Of course it is important that we prepare thoroughly for performance appraisal meetings (what does it say to our employee if we don’t’?). The part of the appraisal meeting that most managers find needs most preparation is the review of the employee’s performance   Here are 10 quick management tips for preparing to for the […]

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